Welcome to Our Help Site

• Can I add more items to my order?
• Can I cancel my order?
• Do I have to create a Ling's Moment account to shop?
• How can I view my order status?
• What forms of payment methods does the website accept?
• Why is my payment being declined?

• Are these real flowers?
• Can I leave the flowers outside?
• Can your flowers float on water?
• Do you have any instructions on how to make a bouquet?
• Do you offer custom orders?
• Do your flowers come with a stem?
• How long will the flowers last?

See all articles in PRODUCTS →

• Can I exchange items?
• What is your return policy?

• Do you offer International Shipping?
• How long does it take before I can receive my order?
• I have not received my order, what should I do?
• Why am I getting multiple packages for my order?

• Can I get notified when an item is back in stock?
• How long does it take for a product to come back to stock?
• I can't find an item I have purchased before.
• Why does it take so long to restock some of your items?